Welcome to Rimal Publications!

We, at Rimabooks.com, want to make your shopping experience as convenient and enjoyable as possible. All fulfillment and processing is conducted by our head office in Nicosia, Cyprus. This statement outlines our privacy and data protection policy.


Security
Keeping your information safe is very important to us. We use the highest standards in internet security to protect your personal information. All payment and creditcard details are maintained by payment gateways such as PayPal directly. Any payment details provided to Rimal Publications is NOT retained to ensure the security of our customer's information. Rimal Publications does its utmost to protect your privacy and ensure your personal details are not misused, accidentally destroyed, lost or altered.   

Privacy

A “customer” is anyone ordering, registering for or making use of any product, or service at Rimalbooks.com. We respect your privacy and we do not share the information you provide us. Your information will only be used internally to better develop our customer relationships and to provide you with the best possible service. Feel free to contact us at any time if you have questions. 

Rimal Publications Content Copyright ©

All Rights Reserved by Rimal Publications. No part of RimalBooks.com content may be stored in a retrieval system, or transmitted in any form, by any means, mechanical, electronic or otherwise, or for any purpose, including printing and photocopying for distribution without prior permission from the publisher.

Collection and Use of Customer Information

Personal details are only collected by Rimal Publications when customers purchase, register or make use of any of our products or services.

When you visit any of our website, we also collect website usage information including visitor’s computer IP address, for internal statistical data only to create Rimal marketing profiles, support our strategic development. All results of any research and analysis will be anonymized or aggregated information and will not reveal any personal details of individual customers.

Registered visitors, may received the following from Rimal Publications: 
- Information about Rimal additional products and services 
- Other promotional activities from Rimal Publications or other companies with whom we have a business relationship
- Invite you to participate in market research and surveys for internal Rimal use only to improve our understanding of customer needs

Advertisements & External links

Our websites may, from time to time, contain links to external sites. Rimal Publications is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.

Payments

Keeping your information safe is very important to us. We use the highest standards in internet security to protect your personal and payment information. All online payments and credit card details are maintained directly by payment gateways such as PayPal and/or JCC.

Rimal Publications will not retain or have access to your online payment or credit cards details unless provided directly to us for in-house credit card processing, at which point the information is shreded after processing successful payments.


Refund Policy

Full refunds are made for customers or order cancellations within 14 days of the payment date only.  

If you have any questions about our refund or shipping policies please contacts us at info@rimalbooks.com

Shipping

Rimal Publications uses standard shipping for all orders via Registered Airmail, unless otherwise requested specifically by customers to utilize other "express" services/couriers (i.e. DHL, ARAMEX, UPS...etc). Shipping charges are automatically calculated according to the weight of the shipment and included in the order process online.

Changes to this statement

From time to time, we may make changes to the privacy policy. This may be in relation to changes in the law, best practice or changes in our services. These changes will be reflected in this statement, so you should check here from time to time.